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Trouble with theme shortcode

susan
Nov 02, 2016 08:32AM PDT
I'm having trouble getting the shortcode to recognize the theme I want to use:

[tubepress mode="playlist" playlistValue="PLbvJBjhNvhZyOXA-IG4MhVV2UDY3uqP-F" theme="synergy/testimonials"]

The custom themes are showing up and working in the tubepress settings, but I need individual themes on certain pages.

{
"name" : "synergy/testimonials",
"version" : "1.0.0",
"title" : "synergy/testimonials",
"authors" : [
{
"name" : "Your Name - Change Me!",
"url" : "http://tubepress.com"
}
],
"license" : {
"type" : "MPL-2.0",
"urls" : [ "http://www.mozilla.org/MPL/2.0/" ]
},
"styles" : [
"css/theme.css"
],
"description" : "Originally copied from TubePress 5.1.5",
"parent" : "tubepress/default",
"screenshots" : []
}
Elisabeth T.  STAFF
Nov 02, 2016 11:15AM PDT

Both your theme.json and your shortcode look good. Could you send us a link to a page that isn’t working so we could get a first-hand look? These types of issues are usually easy to debug remotely. Please feel free to open a ticket 1 with us if you don’t want to share your link publicly. We should be able to get things working quickly. Thanks!


1 http://support.tubepress.com/customer/portal/emails/new

susan
Nov 02, 2016 12:18PM PDT
Thank you. I sent a link in the email form.

FYI the reply box is really small on here. Only about 40px wide.
Elisabeth T.  STAFF
Nov 02, 2016 12:51PM PDT

Thanks; we’ve received and responded to your email. Sorry about the small reply box; we’re getting ready to change our forum software, so it shouldn’t be an issue for too much longer!

susan
Nov 02, 2016 01:12PM PDT
Solution in the email worked.

For anyone else looking at the topic it was a problem with pasting content into the visual editor instead of HTML mode. Thanks for the help!
Elisabeth T.  STAFF
Nov 02, 2016 01:21PM PDT

>For anyone else looking at the topic it was a problem with pasting content into the visual editor >instead of HTML mode. Thanks for the help!


Thank you, Susan! This article 1 explains how to use WordPress’ text editor to ensure that shortcodes are free of “fancy” characters and HTML tags.


1 http://support.tubepress.com/customer/portal/articles/2032885-tips-on-editing-tubepress-shortcodes-in-wordpress

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