Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Thumbnails show up, but video player doesn't seem to be working.

zenmagnets
Jun 27, 2017 04:31PM PDT
The tubepress video player doesn't seem to be working. What's going on here? My site is visible here:

http://zenmagnets.com/videos/
Elisabeth T.  STAFF
Jun 27, 2017 05:41PM PDT

Hi,


Thanks for getting in touch. When you say the video player doesn’t seem to be working, are you referring to the title disappearing after clicking on a thumbnail? If so, this is a known Fitvids.js conflict that was fixed in TubePress 5.1.4. Upgrading 1 to the latest version of TubePress (5.1.5) will get that issue fixed.


Does that answer your question? Please let us know if there is anything else we can do to assist, and thank you for using TubePress!


1 http://support.tubepress.com/customer/portal/articles/2032975-manual-upgrade-procedure

This question has received the maximum number of answers.

c65861bf7a72e1a8878bdf73cabbbdbf@tubepress.desk-mail.com
http://assets3.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete