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upgraded to tubepress pro but getting a weird login error

Damon Jamal
Aug 16, 2017 12:18PM PDT
website is inyofacefilm.com

On the home page, everything works fine -- tubepress is not installed here, so clicking on a video plays directly from vimeo.

But on my other pages (i.e. music videos, commercials, etc.) when a video is clicked on the user is asked to login with the following msg:

Login to Inyofacefilm.com:80

and then prompted to enter a username and password.
This shouldn't be here.
Please help.
Elisabeth T.  STAFF
Aug 16, 2017 01:13PM PDT

Thanks for getting in touch and providing a link. This appears to be a misconfiguration of your web server. Specifically, when you click a TubePress thumbnail, TubePress makes a request to WordPress’s ajax endpoint. Here’s 1 an example of such a request. Notice that if you try to open that URL in your web browser, you’ll be greeted with the authentication popup. In a properly configured server, you should see no authentication popup.


You’ll need to contact your hosting provider or web administrator to ask them to correct this issue. Feel free to send them a copy of this message. Please let us know how else we may assist!


1 http://inyofacefilm.com/wp-admin/admin-ajax.php?tubepress_action=playerHtml&tubepress_item=121294591&tubepress_options%5Bmode%5D=vimeoAlbum&tubepress_options%5BvimeoAlbumValue%5D=1885555&tubepress_options%5BresultsPerPage%5D=32&tubepress_options%5BthumbWidth%5D=220&tubepress_options%5BthumbHeight%5D=125&tubepress_options%5BpaginationBelow%5D=true&tubepress_options%5BplayerLocation%5D=popup&tubepress_options%5BhqThumbs%5D=true&tubepress_options%5Blength%5D=false&tubepress_options%5Bviews%5D=false&tubepress_options%5BgalleryId%5D=492474854&action=tubepress

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